NATIONAL: In a significant step towards enhancing the travel experience for women, IndiGo Airlines has introduced a new seating policy that allows female flyers to choose seats next to other women if they prefer. This move is part of IndiGo’s ongoing efforts to prioritize passenger comfort and safety, particularly for solo female travelers.

IndiGo, India’s largest airline by market share, has always been at the forefront of offering customer-centric services. The new seating option for passengers is designed such for an added sense of security and comfort, especially for women traveling alone. This initiative is expected to be particularly beneficial for late-night flights and on routes that have a higher proportion of solo female travelers.

When booking a flight, women can request to be seated next to another female passenger through IndiGo’s customer service channels. This option is available at no extra cost and can be requested both during the booking process and later by contacting IndiGo’s customer service. The airline has also trained its staff to handle these requests efficiently, ensuring that the seat allocations are managed seamlessly.

The introduction of the seating policy is aligned with IndiGo’s broader commitment to passenger well-being. By allowing women to choose seating arrangements that make them feel more secure, IndiGo is addressing a common concern among female travelers. This initiative is expected to encourage more women to travel independently, knowing that their comfort and safety are being taken seriously.

The response to this new policy has been overwhelmingly positive. Many female travelers have expressed their appreciation for IndiGo’s thoughtful approach. “As someone who travels frequently for work, I often feel more at ease sitting next to another woman,” said Priya Mehta, a frequent flyer. “This option makes a big difference in how comfortable I feel during my journey.”

IndiGo’s new seating policy for female flyers is a testament to the airline’s dedication to inclusivity and passenger satisfaction. By continually evolving its services to meet the needs of its diverse customer base, IndiGo is setting a benchmark in the aviation industry. As more airlines take note of this initiative, it could lead to broader changes that enhance the travel experience for women around the world. (With inputs from the Agency)